Customer Testimonials
Martin Main Line Dealership is a great place to purchase a car. The cars I saw online were already discounted which was good. I also tried to get shop sales price reduced but Derrick, a dilegent and well informed sales person made it impossible for me to go elsewhere.. it was a great buy but I think the scratches on the tire rims should have been repaired and will certainly appreciate it if they call me back to fix them. I got to meet other awesome managers like David who made the sales possible.
There are a few problems yet to be remedied but they are more than willing to attempt to solve them.
Gokhan went above and beyond with helping me choose and get approved for my new vehicle. I would recommend Gokhan to everybody.
Repeat buyer. Definitely a good place to do business. Bill is the best! We will definitely recommend
Mike Freeman in a team at mainline Honda true professionals and we’re outstanding to work with
Everyone at the dealership was so helpful and listened to exactly what we wanted. The entire process was fast and efficient..
Service was excellent. Transaction was very quick and had no issues. Everybody was friendly and very helpful.
Online advertised price for my Honda Ridgeline was $39,930.00. At point of sale, they tried to add on the cost of ceramic coat & wheel locks done by dealer. $599.00 & 199.00, respectively. Told them they price they stated on line was 39,930.00 not more. They took off the wheel locks AND NEVER SAID A WORD about doing it. Also the truck had a scratch on the door handle. Just asked for touch up paint for it. Said it would be mailed to me. 6 weeks later I still haven’t received it. Two phone calls to salesman Fischetti have gone unreturned.
Sold me a broken car when I tried to go back 3 days later they said the car only had engine warranty and nothing else. It was only 3 days and they were acting like they didn’t know who I was. They lost me and my dad, who needed a car, as customer for treating me like xxxx. They charge me 290 just to tell me my car had a problem they couldn’t find and that I had to warranty. Horrible customer service and above everything horrible people. Don’t buy there.
Good but long Wait times to process the purchase was longer than expected The wait time to process the purchase was longer than expected, both on the financials side and detailing side
Mitch is the best, great to work with, also very nice to meet and work with Andre. Our family will always look to Mainline Honda when in the market for a new car.
Sales person Tahir Briggs worked with us very well and listened and understood what we were looking for in a new pilot. We had a pleasant negotiation and settled on a fair price.
very comfortable Felt like it was an honest and good deal We were very happy with the purchase
Mitch was great. Manny was great and everybody was very the financial department was very accommodating and easy to deal with. If I was getting another Honda in the near future, I would definitely go back to Martin's.
Great experience Everyone I worked with at the dealership was very processional and helpful. I highly recommend Martin Main Line Honda!
Glad Main Line Honda keeps used Hondas in stock. Love our 2025 CR-V Sport Touring ... It was like the week before Christmas at the mall up in there on a Saturday as everyone tried to beat the tariffs. Everyone was still kind in the midst of the chaos.
Amir did great job, overall good experience I would recommend this center to all my friends
Bill was great. He sent me over the pricing I asked for within 15 minutes of our phone call. He had the car ready for me when I arrived to make my purchase. The whole process of working with him to purchase my new car was smooth and simple.
They were really good at helping me pick a Venice that suits my needs and super friendly!
Tahir was excellent. He was relatable, genuine, and drove a fierce deal. It was a fun car buying experience. Central to my choice and what swayed me was that he let me test drive the car myself which was really nice and atypical from other dealerships.
I went there on a Saturday and looked at the Passport. We reviewed the equipment and they provided a price. I was cautious and wanted to think it over. I returned the following Wednesday and the offer stood. I was very pleased with that and made the purchase
I found all persons extremely helpful in facilitating my purchase I would recommend Main line to others
Everyone is very understanding, helpful, knowledgeable, and friendly. From now on, I will recommend this place to anyone who wants to buy a car. I wish I had come here earlier. An excellent team.
Steve Knopf was great We waited a while for the car but other than that we were very happy with everything
While buying a new car can be stressful, we had an efficient, pleasant buying experience at Main Line Honda. We worked with both Amir Ansari and Mitch Lasman, received a fair trade in price for our old car and love our new Honda CRV Sport. Highly recommend this dealership.
Please with vehicle but experience of purchase and pick up was very poor. They were not ready for our arrival, took way longer than we were told they would and we were not cared for well during the process.
Our trading our leased Honda Insight in for a new lease of a Honda Civic Hybrid went very smoothy.
Very nice and clean and our sales person Corado Fischetti went above and beyond he represents the dealership in a very professional manner. ??%
Mitch Lasman was awesome! He was professional and attentive. The best salesman around! Will recommend to others!
Tihir did a awesome job and I was very, very satisfied. He covered a lot of things and took care of me completely.
They were friendly and helpful and went above and beyond, overall an excellent experience of buying a great car!
Derrick Farrell made the whole transaction a pleasure.He spent time going over technology which was never covered in 2017.I would like to leave a Google review for him but don’t kno how??He is patient,kind.Once the car was paid for I was turned over to Derrick,I felt as if everyone else thought their job was done!!!
Great people to work with this is our 5 th car with them Thanks for a great experience
I had a great experience. They work with you the best then can, they have great communication and no matter how long you are there time will go by fast bc they keep u entertained.
Tahir was accommodating and friendly, Andre made signing papers smooth and efficient, and I got the car I wanted.
MLH came highly recommended. We bought a car in December and then another in April. I would return and refer.
Team was prompt, professional so it was a pleasant experience. Listened and acted on my concerns.
Derrick Farrell is hands down the best salesman I’ve ever worked with. His kindness, respect, care, and dedication to his customers make the process of shopping for a new car so much easier! - He’s so knowledgeable about the product he’s selling, he asks key questions to figure out exactly what you need, which sometimes differ from what you want (happened to me), and he’s just the most friendly and down to Earth person to go through this process with! - I’m a repeat customer of Derrick’s, and by now a lot of my ... Read More DealerRater - Apr 13, 2025
All went well & quickly. Liked all who took part! The car is super & sleek. Gets lots of compliments from people in parking lots ! It is only a Civic but handles like a sports car!
The sales representative was great and everyone was very nice and professional I would recommend this dealer
I appreciate the team working with me to get my desired car during the visit. Corral was great to work with.
Overall. Martin Mainline Honda provided us with a pleasant experience in purchasing our Honda CRV. We are pleased with our purchase. Marius and Manny gave us a excellent advice and made the purchase easy.
Tahir was very helpful and everyone took there time to explain. I never felt rushed, definitely going to recommend to friends to get a car from y’all.
Tahir helped me, but Steve worked with me for the majority of the sale. He's incredible and a credit to your dealership.
Reasonable price and god services. Convenient location. The salesman is friendly. The sale office is a little crowded but comfortable.
I have used this dealership for many years. It always feels like family when I'm there for sales and service.
Straight shooters, good to work with, even a fun experience ! This is my 5th car from them!!
Happy with the car, but my monthly lease payments are much higher than advertised on dealer’s website, which is the reason for only 3 stars. Chose this dealer because it’s close to home, I’ve bought cars there in the past and have gone there for service for many years.
This is my fourth Honda and I was very impressed with Carrado and Andre and their experience and knowledge to make my purchase easy and painless!
Amazing service, Andre was informative and efficient in his processes.I Will definitely be coming back and recommending Martin dealership in the future.
They offered a 10 day hold on check to pay the car in full so we could transfer money into our account then tried to cash it immediately. the check obviously bounced causing late charges and upset. Called to get an explanation and never heard from them. Customer service is non existent. Once they get your money they don’t care how they treat you. Shop at another dealer.
Efficient and timely service. Was able to track down the vehicle we wanted quickly and at the most competitive price.
Tahir was excellent to work with and made the experience fun! He was knowledgeable and answered all my questions and was extremely friendly and polite. David made the paperwork easy to to understand and complete. I would definitely recommend mainline Honda, and Tahir and David specifically, to friends interested in purchasing a car.
This is my 7th Honda! I have eased all and purchased one. Al were via Martin except for 2, which were leased in my NY hometown. A huge fan of the car and the e dealership. Thank you for everything!
The sales department led by Mike Freeman made the process easy and stress free. When we needed to purchase a new vehicle, we decided to stay with Martin Main Line Honda because of their excellent Service Department, which has always been kind, friendly, courteous, professional, competent, and fair. From check-in to diagnostics, communication with the customer, execution of the work order, to final checkout, everyone on the service team does their job very well! Kudos on building a great culture.
The salesman was helpful but he told me it would be detailed and we are still finding trash in pockets. He also said they wouldn't remove anything when I looked at it and there were no mats when I brought the car home. They also were 'unsure' of the interest rate and said the standard was 8% and when I finally saw my terms when I got home it was 9.44. When I brought up the detailing he said I g eat a free oil change and I'll get car wash coupons. That's not the same. I don't ... Read More DealerRater - Mar 31, 2025
Best car buying experience ever. These guys are easy to work with and truly are the best
Clyde handled everything well as well as is manager great experience easy process 10 out 10 will recommend
Marius the new cars sales manager made all the difference with a very professional and friendly approach, and made it a great shopping experience!!!
Hassle free purchase. Very professional service. I worked with Steve and he is outstanding. I highly recommend Martin Main Line.
I am always attended too even with the onslaught the representatives face. They do a good job. Their best. I notice all the employees . The guys moving cars. The finance person. Women at the desk. They do a good job keeping it moving.
Very unprofessional atmosphere and dealership. The general manager was terrible. He yelled at a salesman and told him his friend from Palestine was there.
Felt like I was rushed through the process. I though I could have gotten more for my car. None of the features of the car were explained.
Several staff aren’t good at responding (except Helena) and condescending regarding questions/concerns about functions and service matters in my new HR-V. (When you’re told that email is the best way to reach them and they still have answered in 3—10 days it is frustrating. This also is the same behavior for some phone calls. As new owners, we would have appreciated more than 10-15 minutes of a speedy tutorial (our son-in-law bought another make new car with all new technology and the dealer set up an hour tutorial for him to learn the features). I also am insulted ... Read More DealerRater - Mar 22, 2025
I have a 15-year relationship with ML Honda. As long as Honda keeps making safe, quality cars, I will keep calling on Mitch for my leases.
The office was like a family environment, very reassuring and I liked it. Everyone was smiling.
My salesman Corrado was extremely knowledgeable and helpful. His information helped me make the final decision to purchase a Honda CRV Hybrid. He and the Dave Barracka helped immensely with our finance decisions and extended warranty purchases. When I returned a week later for the mud flap installation, the service dept was incredibly nice and helpful. Very happy that this will be my long term dealership.
Steve was great; responsive, thorough and always available. Dave made the usually stressful and difficult loan process very easy
My car smelled like pack of cigarettes tires was bald some guy ask me was i stealing my car please don’t come here to buy a car
Great staff great service; especially Claude Wilcox; a top salesman! Martin Main Line Honda is a great place to shop for that new Honda!
Great selection of cars, no pressure salesman. Very accommodating, friendly staff made buying a car easy and fun.
Always return to Main Line Honda because enjoy working with Mitch Lassman. He is a no pressure sales representative that makes buying a new car stress free.
Derrick was good. I often felt pressured. The car was not correctly prepared ( no windshield wiper). Otherwise, not bad. I’ve gotten cars here before.
We have leased cars from them multiple times and they are always very pleasant going out of their way to help us. We deal mainly with Mitch Lasman, our salesman, who has been outstanding, and we always go back to him.
Best dealership with top tier team and customer service. Bravo to you all. I am thoroughly impressed and satisfied
I am pleased with my purchase, the salesman was very knowledgeable and professional which made the experience better.
Tahir was awesome, the moment I walked in to the showroom, I had a feeling like I’ve known him for years, very welcoming and knowledgeable.
I am a repeat customer to this dealership because their customer service is impeccable! Everything from the finances to getting into the car was easy and enjoyable.
Tahir started off well. I was clear that I needed to stick to my parents insurance and he told me it wouldn’t be a problem even though my dad was not there and not on the lease since we lived in the same house. I trusted him and I lost my family discount on my insurance even though he told me it wouldn’t be a problem. I tried texting him, calling him, calling Andre, calling the sales manager Joe and no one got back to for over 2 weeks. Give or take 20 calls and I even called with a ... Read More DealerRater - Mar 12, 2025
Great experience, fast service, communication was wonderful. Tahir is a great salesman. He answered all my questions.
Good company Good people Good sales managers Good behavior Good price Good clean Good quality Good service
What a happy experience! Sales Consultant Claude Wilcox at Martin Main Line Honda, walked me through the usually confusing process of a new car purchase. He helped me pick the perfect vehicle, a new Honda Passport and select the right options for my needs as a senior citizen. Additionally the whole team at Martin Honda was there to support me, the Sales Manager was especially helpful in assuring I got a fair value for my trade in and the Finance Manager made sure I got the best financing available. They were not to be out done by the Service Department ... Read More DealerRater - Mar 11, 2025
They are thieves. They only care about $$$. Seriously steer clear. I can't say enough how much loss I've had due to them.
Tahir and Andre were great to deal with and very professional. This was my second time dealing with them and they didn't disappoint.
Very professional and knowledgeable. Never felt pressured to buy anything. Negative; the dealership its too small and it feels crowded.
The dealership is a wonderful place to do business they always treat u like family and your well being is there top priority
They have good customer service did a great job and it was very easy to work with
Bill Mears is a wonderful sales rep. He has twice helped me lease a car.
Very easy to deal with, walked in bought a car, drove it away in 3 hrs. Thanks everyone
The entire team was so helpful, and made my entire experience a breeze. I didn’t feel rushed and they answered all my questions with no trouble at all.
Tahir was very nice and helpful, and most importantly he laughed at my jokes! Thx
The gentlemen at Honda were very professional and made my time there very comfortable and easy going. I love my new car and I will definitely be coming back to that dealership for a long time.
They are definitely customer service oriented. Very knowlegable and take the time to allow for questions and gives great advice.
Worked with us on making a good fair deal on the car price and my trade in . No hassle
David, Joe and Mitch were all so helpful, I appreciate their flexibility and assistance getting a new car.
Pretty straight forward purchasing process at Main Line Honda. Used the Costco pricing referral. A few hiccups with with delivery info (purchased a car that was on order, car was delivered a week late (not sure why, no info was provided). Overall though, would buy again from this dealer.
Thanks for helping David and Joe with very explanatory and accurate information on every subject.
Very satisfied. Great customer service. Would recommend to people that I know because of their great customer service.
I haven’t been here in 5 years. You must still have my email attached to another client record, which I have tried to fix before. Apparently that was a pointless conversation.
I return to Main line Honda because of the excellent service and staff that move with a sense of urgency and care.